SIGN UP FOR WTS NEWS

Recent Projects

Contact Info

3200 Tower Oaks Boulevard
Suite 400
Rockville, MD 20852 USA

Phone: +1 301.622.7800

Fax: +1 301.622.3373

Web: wtsinternational.com

Join WTS International Talent Network for jobs

WTS In The News

Home/WTS In The News

WTS International Collaborates with Natura Bissé on Their First Branded Luxury Spa in London

WTS International (WTS), the world’s leading spa, wellness and lifestyle consultancy and management firm, is pleased to announce its partnership with Natura Bissé in opening their first luxury branded spa in London, UK.

Natura Bissé, named the World’s Best Spa Brand in the 2018 World Spa Awards™, has just launched its first global stand-alone day spa in London, UK.

Natura Bisse,London spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Natura Bissé London

Founded in 1979 by Ricardo Fisas, Natura Bissé entered the skincare universe through professional skincare spas and is engaged in more than 7.5 million annual treatments in leading spas and luxury resorts worldwide. The brand embodies sophisticated elegance and thanks to the expertise of its skilled therapists, building and maintaining close partnerships between products and service skill. Today, the five-star Forbes accredited brand can be found in selected retailers, beauty centers and luxury hotels in 36 countries.

The first global stand-alone day spa is located in The Village, the luxury shopping area within the Westfield London shopping center, which is now the largest shopping mall in Europe. Natura Bissé joins leading fashion houses including Burberry, Gucci, Louis Vuitton, Tiffany & Co., and more, for the ultimate in bespoke retail. The spa features a boutique area where consumers can access the entire Natura Bissé skincare line in one place for the first time.

Sali Flores, UK MD of Natura Bissé, said of the new opening, “We are delighted to be opening this first stand-alone spa for the Natura Bissé brand here in London and grateful to count on the constant support of WTS. It is an important milestone for the company and I am thrilled that it is on UK soil! Westfield is a key shopping destination for global travelers and we are delighted to be present in The Village as the only spa brand offering unique experiences to both tourists to London and the UK consumer alike.”

Natura Bisse,London spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Natura Bisse,London spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Natura Bissé London

The spa, designed by Spanish architect Juan Trias de Bes, has three treatment rooms pumped with 99.9% pollutant free ‘pure air’ to cleanse the body, mind and soul from the city outside. The extensive spa menu boasts results-driven treatments for body and face that blend science and technology with luxury protocols and signature touches. Treatment options include an exclusive Signature Diamond Chrono-Lift Treatment, an unrivalled experience that includes essential aromas, masterful techniques and innovative ingredients; the Diamond Experience Life Infusion Ritual that promotes firmness and elasticity and dramatically reverses premature ageing; The Cure facial for soft, clear and radiant skin; The 3D Collagen Shock facial for outstanding lifting and plumping effects; and The Skin Comfort treatment for sensitive skin needing tender care. Body treatments include Shopping Recovery to soothe tired legs and feet, the Citrus Drench and the O2 Body Perfection, which revitalizes and renews skin.

Shoppers short on time can also enjoy targeted express treatments like an instant facial or mini massage. Focusing on a specific area of concern, express treatments are between 20 and 30 minutes long and leave guests relaxed and refreshed.

WTS International, for over 45 years, has been the world’s leading consulting and management firm for spas, wellness and lifestyle facilities. Today, WTS provides design consultancy, pre-opening services and management for spas and leisure facilities worldwide.

Gary Henkin, President, WTS International, comments, “We are thrilled to be collaborating with Natura Bissé on the opening and operation of their signature branded spa in the London market.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

WTS International Promotes Janice Nichols to Senior Vice President of Spa Operations

WTS International (WTS), the spa, fitness and lifestyle consultancy and management firm, has named Janice Nichols as the new Senior Vice President of Spa Operations.

Nichols brings more than 30 years of experience in the beauty and wellness industry. Her depth of knowledge of spa operations and revenue generation, along with her proven ability to build high-performance teams, will be critical to WTS International’s continued growth in the wellness sector.

“Janice’s expertise and the ability to build relationships is key to WTS International’s success,” said President and founder Gary Henkin. “We’ve expanded our senior leadership team this year and Janice’s new role will further ensure that we have a world-class team in place.”

Janice Nichols,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Most recently, Nichols represented WTS International as a Corporate Operations Director overseeing the spa operations for a large portfolio of accounts. Previously she worked in sales, marketing and spa operations for Elizabeth Arden, the Aveda Corporation, and as the VP, Spa Division for Sport & Health Clubs.

On her new role, Janice says, “Our goal in 2019 is to build a strong, collaborative team of Corporate Operations Directors to drive robust top and bottom line revenues and to deliver an exemplary guest experience.”

As Senior Vice President of Spa Operations, she will be responsible for maintaining successful operations for more than fifty spas, providing exceptional guest experiences, and further improving financial performance at all WTS facilities.

For more information, or to request high resolution images for this piece, please contact us at [email protected]ional.com.

Janice Nichols,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Jenna Laramee Brings Extensive Experience in Health and Wellness to WTS International

WTS International (WTS), the spa, fitness and lifestyle consultancy and management firm, has named Jenna Laramee as the new Corporate Operations Director for the Spa Division.

Jenna Laramee joins WTS after serving in spa and fitness director roles with Hyatt, Ritz-Carlton, and Canyon Ranch Miami. Laramee holds a BS degree in Nursing and has been a group fitness instructor for over 20 years. Her accomplishments include leading the Canyon Ranch Spa Team to the Leading Hotel and Spa designation, co-authoring a journal publication on the benefits of biometric health screenings in health risk reduction, and cycling in the Pan Mass Challenge event for 15 years with her sister and cancer survivor while raising funds for clinical research. Laramee’s extensive wellness experience is an ideal fit for WTS.

Gary Henkin, President of WTS International, said of Laramee, “We’re delighted to welcome Jenna to our corporate team in her role as Corporate Operations Director for our Spa Division. Jenna brings to us an impressive skill set in all aspects of health and wellness, customer service, and facility operations. We’re excited to welcome her to the WTS family.”

WTS International,spa consultant,spa consulting,spa consulting companies,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Laramee’s role will also include assuring the company’s continued success in spa management. With her medical background and exceptional customer service experience, Laramee can set the new standard in wellness programming for WTS clients, guests, and communities.

“Joining the WTS International organization, a renowned leader in spa, fitness, and lifestyle is truly an amazing opportunity in my professional career. I’m grateful to be part of an expert team where the exchange of ideas, drive for success, and guest and client satisfaction is a daily focus. I feel I can be most impactful by adding value across WTS facilities in preventative health and wellness,” said Laramee.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

Ocean Edge Resort,Cape Cod Spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

WTS International Works With Metro Development Group to Create a Slice of Paradise in Pasco County

WTS International, the spa, fitness and lifestyle consultancy and management firm, has won a contract to manage the watersports and community lifestyle programming for the Epperson Community, on behalf of Metro Development Group at America’s first Metro Lagoons by Crystal Lagoons.

Located in Wesley Chapel, Pasco County, Florida, the seven-acre, purpose-built lagoon, with its crystal clear blue waters, forms part of the Epperson master-planned community, the first ‘smart gigabit’ community in the U.S.

Epperson is part of the Pasco County Connected City Corridor, which has been built from the ground up on a framework of the fastest internet and WiFi speeds available, for the very best 21st-century live-play-work model.

The Metro Lagoons by Crystal Lagoons offers residents the opportunity to live a coastal lifestyle inland, in a development which includes private cabanas, a swim-up bar, yoga lawn and family beach.

Commenting on their work together at Epperson, Eric Wahlbeck, MD of Metro Development Group, says: “I’m very excited to be working with a trusted firm like WTS International on Metro Development’s first Metro Lagoons by Crystal Lagoons, where we’re offering a slice of paradise to residents.

Epperson Community,Epperson Lagoon,Crystal Lagoon,swimming programming,wellness programming,luxury community,spa consulting, spa design, spa management,wts international,luxury spa brand,spa brand,spa brand development,wellness design,wellness management,fitness design,fitness center design,fitness opening,fitness management,fitness operations

We’re collaborating toward a common vision to create a dynamic lagoon lifestyle that will bring an elevated level of luxury experiences to our resident families of the Epperson community. With over 45 years of leisure experience we couldn’t think of a better partner with which to embark on this new endeavor.”

WTS first engaged with Metro Development Group in 2016 to provide design review and programming consultation services and, earlier this year, agreed to provide pre-opening and management services for Epperson’s Metro Lagoons by Crystal Lagoons.

Describing the collaboration, WTS’ Corporate Operations Director Amy Gallogly, says: “WTS is thrilled to have been selected to pre-open and manage Metro Development’s first Metro Lagoons by Crystal Lagoons’ community. The Epperson Lagoon is a unique place and we’re delighted to be a part of this ‘first’ in the U.S.”

The facility recently held its grand opening celebration to mark the completion of the Crystal Lagoon and with global ambassador and Olympian Michael Phelps in attendance, showcased its offering to thousands of residents and guests, including swimming, kayaking, stand-up paddle-boarding and small boat sailing.

Gallogly adds, “Our newly-established partnership with Metro Development and Metro Lagoons will allow us to showcase this world-class amenity to prospective home buyers in the South Florida market. In addition to running the day-to-day operations of this 7.5 acre lagoon, our highly-skilled lifestyle team will be implementing a wide variety of events and programs that will demonstrate all that the Epperson Lagoon community has to offer.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

Ocean Edge Resort,Cape Cod Spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

WTS International: Creating New Spa Experiences at Ocean Edge Resort

WTS International, the spa, fitness and lifestyle consultancy and management firm, is working in collaboration with Ocean Edge Resort & Golf Club to create new spa experiences for members, guests and locals at its Beach House Spa.

Located in Cape Cod, Massachusetts, the Beach House Spa at Ocean Edge has been skillfully designed to capture New England charm and combine it with urban sophistication. The variety of treatments available make it a unique offering.

Commenting on the new agreement, Kim Matheson, WTS Senior Vice President, says: “WTS International is thrilled to be collaborating with Ocean Edge Resort & Golf Club to deliver a world-class spa and retail experience. Our team of highly-trained specialists played a vital role in the pre-opening process, providing support in recruiting and training staff, creating a spa concept and philosophy, developing a treatment menu, offering marketing support, and financial forecasting and budgeting services. The Beach House Spa is a gorgeous space and we are honored to be part of the Ocean Edge Resort & Golf Club team.”

Signature treatments are inspired by the ocean, circadian rhythms and the power of the tides and combine elements of the sea with oxygen, botanicals and innovative technology.

Matheson explains, “WTS has worked to elevate the spa experience and bridge the gap between the spa and hotel. Our objective is to continue to have a successful relationship with Ocean Edge, collaborating with their team to create an exceptional spa experience and hotel packages.”

The spa also offers a curated selection of products and services to cater to guests’ needs, including an aroma journey experience, massage therapy, hair, makeup, nails and a lifestyle boutique.

Ocean Edge Resort,Cape Cod Spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

In its role providing seamless management of the spa and closer collaboration with the hotel and membership teams, WTS is also confident it will be successful in attracting the best staff to the operation.

As Matheson says, “We’re confident we’ll be the preferred spa employer on Cape Cod, because we’ll be providing ongoing training, competitive compensation and our spa will be open year round, as opposed to the many that close in the slow season.”

Ocean Edge Resort’s General Manager, Robert J Newman, says, “WTS International brings a wealth of experience in the spa industry to our resort. WTS will be collaborating closely with Ocean Edge to ensure our guests, members and the local community receive the highest level of care and customer service.”

Ocean Edge Resort & Golf Club offers two accommodation choices – The Mansion at Ocean Edge and The Villages at Ocean Edge.

The range of amenities available make Ocean Edge perfectly suited for both leisure and business travellers, as well as a perfect destination. The resort offers a large variety of activities, including a Nicklaus-designed golf course, tennis, biking, kayaking and children’s programs, as well as world class dining options.

To see more images of The Beach House Spa, visit our gallery.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

Ocean Edge Resort,Cape Cod Spa,spa consultant,spa consulting,spa consulting companies, spa jobs,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

WTS International Names Catherine Warren as Corporate Operations Director, Spa Division

WTS International is thrilled to announce the appointment of Catherine Warren as Corporate Operations Director, Spa Division.

A well-known and highly regarded figure in the spa and fitness community, Warren is a frequent award winner who has been part of the WTS International family since 2010.

She was the recipient of the 2016 WTS Manager of the Year Award, as the Spa Director at Eau Spa – formerly The Ritz-Carlton, Palm Beach. Under her direction, Eau Spa received the coveted Forbes Five-Star rating for three consecutive years, making it one of only 60 spas in the world to receive this prestigious honor.

Warren was recently named as one of the ‘Top 5 Spa Influencers’ by American Spa Magazine. She’s a regular contributor to a number of beauty, spa and wellness publications, a guest expert on South Florida TV and is a regular speaker and presenter at international industry conferences.

Catherine Warren,spa consultant,spa consulting,spa consulting companies,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

Warren has also acted as creative director of prominent events such as Eau Spa Mad Hatter’s Party, the Palm Beach Film Festival’s ‘Old Hollywood’ event, the Leukemia and Lymphoma Gala Kick-Off, and the Worth Avenue Yachts’ ‘Spa Yacht Hop.’

In her new position at WTS, Warren will oversee a portfolio of accounts utilizing her considerable skill-set in areas including strategy creation and implementation, resource management, brand development and the integration and management of assets.

Commenting on the appointment, Gary Henkin, President of WTS International, said, “Catherine Warren brings a wealth of experience to our firm. She truly understands the luxury spa market and will be collaborating very closely with our spa directors in her new role. I’m thrilled to have her representing our company at a corporate level.”

An alumnus of Clemson University, Warren earned a BFA in Fine Arts and as an MFA candidate at the University of Alabama, she participated in specialized fine arts studies semesters in India and Italy, as well as being a graduate of ITM in Chiang Mai, Thailand.

She has been recognised for excellence in a range of areas, including content creation and social media, training, revenue growth and management, the development of standard operating procedures, membership management, account maintenance, problem solving, and sales staff support.

Her career includes a number of high-profile positions, including vice president of health & wellness for Carillon Miami Wellness Resort, IBS spa software consultant in Richmond, Virginia, medical spa director and assistant athletic director at the Atlanta Athletic Club, and on-board spa manager with Steiner Leisure in the Hawaiian islands.

“I’m delighted to join WTS,” said Warren. “I’ve learned so much and really grown as a professional with WTS and I truly respect and appreciate the integrity, pursuit of excellence and innovation that only this company can boast. It’s such an honor to be able to work for the best in the industry. I feel such an allegiance to the entire WTS family, and there’s nowhere I would rather be.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

spa design, spa consulting, spa consultant, fitness design, fitness management, spa management, lifestyle consulting, lifestyle design, community design, community programming, community management,wts international,luxury community, connerton community,community programming,wellness design,wellness management,lifestyle,wellness,lifestyle programming

WTS International Client Wins Prestigious Gold Award for Lifestyle Program

WTS International (WTS), the spa, fitness, lifestyle consultancy and management firm, is celebrating a longstanding client’s recent accolade.

Connerton Community, a master-planned community near Tampa, Florida, has won a prestigious national Gold Award at the National Association of Home Builders’ (NAHB) National Sales and Marketing Awards gala for Best Lifestyle Program in a Community.

Known as ‘The Nationals,’ the awards honor the best in the building industry for their determination, integrity, creativity and endurance.

Extending over 4,800 acres, Connerton is Pasco County’s largest master-planned, mixed-use community, where WTS currently manages the community’s 10,000 square-foot clubhouse, Club Connerton, and its lifestyle programming.

lifestyle consulting, lifestyle design, community design, community programming, community management,wts international,luxury community, connerton community,community programming,wellness design,wellness management,lifestyle,wellness,lifestyle programming

Commenting on the company’s involvement, WTS Corporate Operations Director Amy Gallogly said: “WTS has had a wonderful partnership with Connerton for the past 12 years. In 2007 we were engaged as design consultants and to deliver pre-opening services for Club Connerton. Once it opened in 2008 we began managing the amenity center and still operate it to this day.

“In 2017 we added management of the Welcome Center, exposing and educating prospective buyers and realtors about all that Connerton offers and the numerous benefits of this growing community.”

Connerton combines community living with life enrichment and social programs for all ages, together with the beauty of natural, protected spaces with parks and miles of nature trails and boardwalks for biking and hiking.

In addition, its clubhouse, with resort-style pool and fitness center, serves as the community’s social hub where families gather for a day of sun and splashes, or make use of the Fit & Flourish room with all the latest exercise equipment, and yoga, and other group fitness classes.

There’s also a Kidz Zone club for children and the Conner Town Café for snacks and beverages, as well as three tennis courts, a sand volleyball court and basketball court adjacent to the pool. An outdoor amphitheatre and stage for concerts, bands and watching fireworks completes the mix.

Under the guidance of WTS, Connerton offers more programs, events and activities than any other community in the area, enjoyed each day by more than 1,500 residents. As Gallogly explains: “The WTS team is comprised of a general manager, lifestyle director, welcome center manager and a large support team of camp and café attendants, group exercise instructors and personal trainers.

“We plan a variety of programs, camps and activities for all ages to enjoy. Our signature events have become yearly traditions and are enjoyed by generations of Connerton families.”

These include the ‘Noon’ Year’s Eve, a gala celebration for younger residents, Eggstravaganza, the annual Easter egg hunt and Nation Celebration, an Independence Day gathering open to the public. All these, in addition to Hometown Harvest and Winter Wonderland, are eagerly anticipated by residents year after year.

In addition, adults can enjoy weekly and monthly activities such as fitness classes, Parents Night Out, Men’s Brew & Poker Nights, Scotch and Cigar Nights, Ladies Design with Wine, Margarita Madness and Girls’ Night Out.

There are also family-specific events like the Polar Bear Plunge, Dive-in Movies, Star Party & Camp Out and Jingle Bell Rock.

At the resort-style waterpark with its big splash pool, kids can enjoy the Wiggles and Giggles fitness classes, music classes, arts and crafts events, poolside snow cones and cotton candy, Social Sandbox, Kids Fearful Factor and Lil Campers’ Summer Camp.

Connerton celebrated its hallmark event of 2017 with Operation Finally Home, a cooperative effort that awarded a deserving veteran and his family with a mortgage-free home in the community.

As Connerton resident Connie Maas attests: “One of the main reasons we moved here was because of the community lifestyle. There are monthly activities planned for residents and families and when our friends visit they are always awed by how beautiful Club Connerton is. Our grandchildren call it water world! It’s the best!”

The only leisure management team in place since Connerton’s inception, WTS provides the community with numerous opportunities to recreate, socialise and have fun. “We’ve grown smaller programs into signature events over the last 10 years with upwards of 600 resident families attending,” says Gallogly. “Our largest and most popular event is Connerton’s Nation Celebration, now in its fourth year with some 8,000 attendees last year. It works to expose the community to prospective buyers, allowing them to mingle with Connerton residents while enjoying a fireworks show, food truck rally, carnival games, DJ, mini golf, craft market, beer garden, bouncers and slides.”

Commenting on the enduring relationship between WTS and the Connerton community, Homeowners’ Association Board President of property developer The Gibbons Group, W. Stewart Gibbons, said: “Connerton contracted with WTS International over 12 years ago and our relationship has never been stronger. In our view WTS is the most professional and competent company in its field. From the bottom of the market collapse to record-setting sales in 2017, WTS has been a constant and loyal partner. Their team of professionals helps form the soul of Connerton and are beloved by our residents. We couldn’t do better.”.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

lifestyle consulting, lifestyle design, community design, community programming, community management,wts international,luxury community, connerton community,community programming,wellness design,wellness management,lifestyle,wellness,lifestyle programming

How to Spot and Hire Top Talent: WTS Featured in Pulse

WTS International is thrilled to share a recent article in Pulse, a magazine focused on business issues and trends in the spa industry. The feature, “Wanted: Rockstar, How to Spot and Hire Top Talent,” quotes Henry Gudelsky, WTS’ Director of Training and Development. Henry comments, “It does not matter if the person is a director, attendant, service provider, or host, everyone contributes to the guest experience and performance of the spa. Having rock star performers within our team enables us to consistently deliver the level of service that keeps customers coming back.”

Pulse Magazine,iSpa,hiring,staffing,spa staff,spa training,staff training,spa consulting, spa design, spa management,wts international,luxury spa brand,spa brand,spa brand development

Pulse Magazine,iSpa,hiring,staffing,spa staff,spa training,staff training,spa consulting, spa design, spa management,wts international,luxury spa brand,spa brand,spa brand development

To read the entire article, download it here.

Pulse Magazine,iSpa,hiring,staffing,spa staff,spa training,staff training,spa consulting, spa design, spa management,wts international,luxury spa brand,spa brand,spa brand development

Hotel Business Design: WTS International’s Concepts are Based on Meaningful Experiences

We’re thrilled to share a feature in Hotel Business Design that showcases WTS International’s spa branding and design work for Cachet Hotels.

“After WTS International delivered a completed concept presentation, the Hong Kong-based hospitality company approved the spa brand, called cSPA. It will be developed at Cachet Deluxe’s properties throughout Greater China, Southeast Asia and the Americas. The first cSPAs will debut in Bangkok and Hangzhou, China. Designed for the affluent spa connoisseur, the cSPA concept will be rolled out worldwide following openings in Asia.”

“As WTS sought to find the right notes to hit to make this brand sing and stand out from the others, we knew it was important to truly look at Cachet Hotel Group’s target market and make it our goal to craft the experience around their expectations of luxury,” said Dubois. “In the end, it became clear that, for these guests, thoughtful luxury wasn’t about opulence, but about rich and meaningful experiences.”

Environmentally friendly features are being integrated, based on the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) standards. “Cachet Hotel Group has made it clear that each project will be planned with the conscious selection of locally-produced materials, energy-saving lighting methods and more easily maintainable finishings as the means by which each will contribute to the well-being of the environment,” said Dubois.”

Hotel Business Design Magazine, spa consulting, spa design, spa management, cache deluxe, spas in china,cache hotels,wts international,luxury spa brand,spa brand,spa brand development

WTS Launches Corporate Charity Initiative, WELLness Begins with Water

green spa, wellness begins with water, eco spa,spa consultant,spa consulting,spa consulting companies,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

WTS International has launched its 2016 corporate initiative, WELLness Begins with Water. The initiative will include a number of charitable components in support of charity: water and also in partnership with the Green Spa Network and Global Wellness Day.

The initiative’s mission: to deliver clean, safe drinking water to developing nations. It costs the organization approximately US$10k to install a community well and WTS is aiming to raise this amount in partnership with its managed facilities, as well as corporately and through partnerships with selected preferred vendors.

Gary Henkin, president and CEO of WTS said: “We take our plentiful supplies of clean water for granted and our spa industry is founded on it, yet many people in the developing world do not even have access to clean drinking water.

We believe this is a basic human right and here at WTS we’re committed to working with charity: water and also our partners and clients, to raise funds to improve the lives of people who are without safe water, by empowering them to take charge of their own water supply.”

green spa, wellness begins with water, eco spa,spa consultant,spa consulting,spa consulting companies,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

In a related initiative, WTS will also work with the Green Spa Network on the development of protocols and recommendations aimed at significantly reducing the number of plastic water bottles and cups used at WTS-managed spa, fitness and lifestyle facilities.

The Green Spa Network will track and compare usage in WTS-managed facilities to show the improvements made, while an implementation guide will be created by WTS and distributed among both its own managed properties and those associated within the Green Spa Network.

The guide will provide solutions for reducing the carbon footprint created by plastic, as well as providing affiliated spas with suggestions on how to run their Global Wellness Day fundraising events. WTS has also made a policy decision to select vendors who can show they’ve reduced water consumption during the production process.

Global Wellness Day has been successfully incorporated into all WTS facility marketing plans, and an implementation kit and accompanying flyers have been developed to make the launch straightforward. All proceeds raised from attendances at GWD events will be donated to charity: water in the name of WTS International.

“I highly commend WTS for raising money for this worthwhile cause,” said Paul Schmidt, Green Spa Network executive director. “The Green Spa Network is proud to partner with progressive companies like WTS and collaborate to cause positive change.”

To learn more about the WTS corporate charity initiative, please email: [email protected].

green spa, wellness begins with water, eco spa,spa consultant,spa consulting,spa consulting companies,best spa consultants,best spa consulting companies,spa management companies,wts spa,wts spa consulting,wts spa design,spa management,spa careers,spa brand development,fitness management companies,wellness design,wellness companies,spa menu design,spa menu development,hotel spa management,resort spa management,day spa management,hotel spa design,spa experts,fitness experts,wellness experts,lifestyle experts,spa staff training

For more information, or to request high resolution images for this piece, please contact Mary Pilch Simpkins at [email protected].

Spa Design,Spa Consulting,spa consultant,spa consulting,spa consulting companies,spa consulting firm,wts spa,wts spa consulting,wts spa design,wts wellness,wellness design,natural resources