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WTS International Collaborates with Natura Bissé on Their First Branded Luxury Spa in London

WTS International (WTS), the world’s leading spa, wellness and lifestyle consultancy and management firm, is pleased to announce its partnership with Natura Bissé in opening their first luxury branded spa in London, UK.

Natura Bissé, named the World’s Best Spa Brand in the 2018 World Spa Awards™, has just launched its first global stand-alone day spa in London, UK.

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Natura Bissé London

Founded in 1979 by Ricardo Fisas, Natura Bissé entered the skincare universe through professional skincare spas and is engaged in more than 7.5 million annual treatments in leading spas and luxury resorts worldwide. The brand embodies sophisticated elegance and thanks to the expertise of its skilled therapists, building and maintaining close partnerships between products and service skill. Today, the five-star Forbes accredited brand can be found in selected retailers, beauty centers and luxury hotels in 36 countries.

The first global stand-alone day spa is located in The Village, the luxury shopping area within the Westfield London shopping center, which is now the largest shopping mall in Europe. Natura Bissé joins leading fashion houses including Burberry, Gucci, Louis Vuitton, Tiffany & Co., and more, for the ultimate in bespoke retail. The spa features a boutique area where consumers can access the entire Natura Bissé skincare line in one place for the first time.

Sali Flores, UK MD of Natura Bissé, said of the new opening, “We are delighted to be opening this first stand-alone spa for the Natura Bissé brand here in London and grateful to count on the constant support of WTS. It is an important milestone for the company and I am thrilled that it is on UK soil! Westfield is a key shopping destination for global travelers and we are delighted to be present in The Village as the only spa brand offering unique experiences to both tourists to London and the UK consumer alike.”

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Natura Bissé London

The spa, designed by Spanish architect Juan Trias de Bes, has three treatment rooms pumped with 99.9% pollutant free ‘pure air’ to cleanse the body, mind and soul from the city outside. The extensive spa menu boasts results-driven treatments for body and face that blend science and technology with luxury protocols and signature touches. Treatment options include an exclusive Signature Diamond Chrono-Lift Treatment, an unrivalled experience that includes essential aromas, masterful techniques and innovative ingredients; the Diamond Experience Life Infusion Ritual that promotes firmness and elasticity and dramatically reverses premature ageing; The Cure facial for soft, clear and radiant skin; The 3D Collagen Shock facial for outstanding lifting and plumping effects; and The Skin Comfort treatment for sensitive skin needing tender care. Body treatments include Shopping Recovery to soothe tired legs and feet, the Citrus Drench and the O2 Body Perfection, which revitalizes and renews skin.

Shoppers short on time can also enjoy targeted express treatments like an instant facial or mini massage. Focusing on a specific area of concern, express treatments are between 20 and 30 minutes long and leave guests relaxed and refreshed.

WTS International, for over 45 years, has been the world’s leading consulting and management firm for spas, wellness and lifestyle facilities. Today, WTS provides design consultancy, pre-opening services and management for spas and leisure facilities worldwide.

Gary Henkin, President, WTS International, comments, “We are thrilled to be collaborating with Natura Bissé on the opening and operation of their signature branded spa in the London market.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International 2019 Trend Report

As a worldwide spa, wellness and lifestyle consulting and management company, we are consistently identifying new trends in the leisure market. We are pleased to share the following trends with you.

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1/ Medically based fitness centers will offer comprehensive health “prescriptions.”
Fitness centers will add medical staff, including exercise physiologists, physical therapists, and nutritionists, to work alongside personal trainers. After accessing a client’s health, the comprehensive care team will work together to provide medically based exercise and lifestyle regimens to promote overall wellbeing.

2/ Spas will provide holistic therapies that go way beyond facials and massages.
Spas will offer an integrative approach to reducing stress and balancing the body. Ancient treatments that are still outliers to most spa menus will become mainstream. You’ll see Ayurveda consultations, cupping, Reiki facials, crystal healing, and craniosacral therapy seamlessly incorporated into spa packages.

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3/ Pools will be transformed from splash zones to floatation therapy studios.
Floatation therapy will be used to promote relaxation and allow the mind to take a break from sensory overload. Coupled with guided meditation, floatation can help with stress, pain relief, and better sleep.

4/ Wellness retreats will focus on balancing Zen with fun.
Wellness retreats will not be about limiting yourself to yoga, spa services, and kombucha. New retreats will offer plenty of group ex but also adrenalin-pumping hikes, clean cocktails, and live music. Also, many getaways will focus on meditation, happiness, and finding purpose.

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5/ CBD oil will appear in massages and facials and be infused in everything you drink.
CBD—cannabidiol, derived from hemp plants—is one of the buzziest wellness ingredients. Although it doesn’t generate an actual buzz (CBD doesn’t contain THC), it can be used internally and externally to promote relaxation, reduce anxiety, and reduce inflammation.

6/ Recovery treatments (think deep stretching and foam rollers) will become key to boosting performance.
Off days will become as important as workout days. Structured recovery sessions can help reduce soreness, loosen tight muscles, and increase range of motion. Boutique stretch studios are opening that focus solely on manually stretching clients. Also, gyms will offer sessions with trained staff to provide active stretch therapy to help enhance recovery and fend off injuries.

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7/ Guests will expect highly personalized experiences.
Tailor-made spa experiences can include everything from tea types to a preferred aroma, music choice and customized Ayurvedic oils. Workouts will also meet individual needs and desires. Facilities need to transition from a passive location to an active space where guests can control their experiences.

8/ “Spirit” will take priority over mind and body.
The number of people suffering from anxiety and depression has increased. Wellness treatments and exercise can make a positive impact on mental health. Adding guided meditation, yoga, and therapeutic massage therapies can help people cope with stress and teach techniques to promote mental wellbeing.

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9/ Salt therapy will be used to boost the immune system and slow the aging process.
Salt therapy (or halotherapy) has many known benefits. Facilities are adding salt chambers to further relaxation, improve overall health, and improve the appearance of skin. Halotherapy is also known to counteract the exposure to pollutants and helps detoxify the lungs.

10/ Human wellness will be connected to the reduction of the carbon footprint at each facility.
People have started to connect their personal wellness to the health of the planet. With more facilities offering nature-based programs, a direct correlation between green space and how their gym or spa affects the environment is more important. Facilities that decrease their water consumption and their waste stream see it’s good for business and supports their clients’ personal wellness and sustainability goals.

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11/ Mashing work and working out.
Work-place wellness increases productivity. Companies in high-stress industries have integrated relaxing elements into the workspace, including soothing spaces, meditation apps to help disconnect at breaks, fitness club memberships, and short workouts to schedule between conference calls.

12/ Large fitness centers will act like small boutique studios.
Small classes are the trend, and big gym brands are responding. You’ll see big spaces creating small studios offering barre or cycling to cater to all kinds of clients. This approach caters to the customer rather than what was most efficient to the fitness center.

This trends report was developed by these WTS industry experts:
Katrina Morrison, Spa Director, [email protected]
Marko Dmanjanovic, General Manager, LivingWell Washington Hilton
Kim Matheson, Senior Vice President, WTS International
Henry Gudelsky, Corporate Operations Director, WTS International
Wayne Brouhard, General Manager, Millenium Family Fitness
Diane Serrano, Spa Director, Spa at Trump Waikiki
Kaitlin Novello, Activities Manager, Eau Spa
Caroline Wilmot, Spa Director, mySpa Miami
Mary Winter, Spa Director, Westin Sarasota
Marina Mitkovic, Spa Director, Lorien Hotel & Spa
Ben Batista, Spa Manager, Baccarat Hotel
Jeremy Aniciete, Fitness Director, Fitness Club at the Spa at Trump Chicago
Lisa Simmons, Spa Director, Blue Harmony Wyndham Bonnet Creek
Jenna Laramee, Corporate Operations Director, WTS International
Jamie Wolf, Corporate Operations Director, WTS International
Katie Rozinski, Spa Director, Spa at Trump Chicago
Kealy Teatum, Spa Director, Oceana Bal Harbour
Vanesa Paz, Spa Director, Eau Spa
Colleen Beck, Lifestyle Director, Affinity Community
Saige Robb, Fitness and Tennis Director, Eau Spa
Chris Griebe, Senior Vice President, WTS International
Charlotte Housego, Operations Manager, Eau Spa
Alison Colbert, Spa Director, Pallavi Luxury Spa
Stella Gustafsson, Executive Director of Spa Operations, Crystal Life Spa
Laura De La Rosa, Spa Director, Spa at Trump Doral
Katherine Brookshire, Director, Park Grove Wellness Center
Rachel Vague, Spa Manager, Sonoran Spa Westward Look Resort

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International Promotes Janice Nichols to Senior Vice President of Spa Operations

WTS International (WTS), the spa, fitness and lifestyle consultancy and management firm, has named Janice Nichols as the new Senior Vice President of Spa Operations.

Nichols brings more than 30 years of experience in the beauty and wellness industry. Her depth of knowledge of spa operations and revenue generation, along with her proven ability to build high-performance teams, will be critical to WTS International’s continued growth in the wellness sector.

“Janice’s expertise and the ability to build relationships is key to WTS International’s success,” said President and founder Gary Henkin. “We’ve expanded our senior leadership team this year and Janice’s new role will further ensure that we have a world-class team in place.”

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Most recently, Nichols represented WTS International as a Corporate Operations Director overseeing the spa operations for a large portfolio of accounts. Previously she worked in sales, marketing and spa operations for Elizabeth Arden, the Aveda Corporation, and as the VP, Spa Division for Sport & Health Clubs.

On her new role, Janice says, “Our goal in 2019 is to build a strong, collaborative team of Corporate Operations Directors to drive robust top and bottom line revenues and to deliver an exemplary guest experience.”

As Senior Vice President of Spa Operations, she will be responsible for maintaining successful operations for more than fifty spas, providing exceptional guest experiences, and further improving financial performance at all WTS facilities.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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12 Facebook Tips for Spas that Help Make More Friends and More Money

Every business needs an online presence. Your current and potential clients are there, so you need to be there too. In fact, according to we Are Social’s annual Global Digital Report, over 3 billion people around the world currently use social media. For brands, social media marketing is affordable, effective and, if done right, a critical part of your marketing strategy that will drive leads and sales. The best (and easiest) ways to increase your spa’s social media presence and achieve your revenue goals:

Less is more.

Choose one or two platforms only and think quality over quantity. It’s better to stay focused and post less often than to spread yourself too thin. All of the social media sites have advantages but Facebook is still the best place to start. Now that Facebook and Instagram are owned by the same company, you can link your accounts and the same post will show on both platforms.

The basics.
Whether you are building your Facebook page for the first time or it’s been established for a while, don’t forget the basics. Your profile photo is the face of your company. Use your logo or a photo that best represents your brand. Your cover image is free advertising; use it to promote a special or a seasonal treatment. Also, there is a new call-to-action feature you can add to the top of your profile. This is a quick way for customers to get in touch. You should also check and make sure your “about” section tells a compelling story about your spa using relevant keywords. Search engines pull from this section for organic search, which will increase your chances of falling higher in the rankings.

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Share reviews.
Facebook has a rating system that allows customers to share their experiences. People trust online reviews. It’s as if a friend has given them a personal referral. This is a powerful way to attract new business. Also, many email software programs can integrate with your Facebook page making it easy for customers to become reviewers. With those two quick additions, your review numbers will skyrocket and so will the trust in your brand.

Pay to play.
In order to reach new potential customers on social media, you are going to have to pay. Fortunately, advertising costs are low. You can “boost” a post or pay for an ad for as little as $10. You don’t need to use paid advertising for all your posts, just the content that adds the most value to your customers and your brand. This is also a great way to get past the engagement algorithm Facebook recently launched. Boosted advertisements don’t fall within the parameters, keeping your content front and center to your target markets.

Cross promote.
Look at all your marketing communication tools—e-newletters, mailings, social media, flyers and brochures—to make sure they leverage all channels of your brand. Include your social media buttons in your email communications or link to your spa menu on social media. This will strengthen your presence and give your customers different ways to communicate with you.

Build partnerships.
One of the easiest ways to increase your social media presence is by utilizing partnerships. First, look at the companies closest to you. Are you located in a hotel or near other companies with an established social media presence? Collaborate on social campaigns to leverage each other’s followers. Try serving a food item or a cocktail from the bar next door at your next event. Tag them in your post and ask your new friends to share it. This strategy will let their followers know they recommend you, which will build trust in your brand. You can follow this same strategy with well-known wellness leaders, fitness instructors, makeup artists and other influencers.

Be the talk of the town.
One quick way to build excitement around your brand is by creating a Facebook event. Many people don’t know that once someone indicates that they are interested or going to an event, it will show up on their friend’s Facebook pages and extend your reach further. Also, on your Facebook page, events receive priority and are posted at the top.

Game changer.
Running a Facebook contest can be a game changer for growing your business. You have to follow Facebook’s rules (that change often), but in return you’ll gain new likes and followers. One example of a successful campaign is a “Like and Comment to Win” Contest. You could ask, “Which treatment would you most want to have?” with photos of a massage, facial and mani/pedi. If Facebook users like and comment with their choice, they would have a chance to win the service they chose. Make sure you keep the language simple and clearly state when you will be posting the winner. This would be a great post to boost!

By Pamela Bucklinger, WTS Content Marketing Director

For more information on this piece or other WTS International news, please contact us at [email protected]om.

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Jenna Laramee Brings Extensive Experience in Health and Wellness to WTS International

WTS International (WTS), the spa, fitness and lifestyle consultancy and management firm, has named Jenna Laramee as the new Corporate Operations Director for the Spa Division.

Jenna Laramee joins WTS after serving in spa and fitness director roles with Hyatt, Ritz-Carlton, and Canyon Ranch Miami. Laramee holds a BS degree in Nursing and has been a group fitness instructor for over 20 years. Her accomplishments include leading the Canyon Ranch Spa Team to the Leading Hotel and Spa designation, co-authoring a journal publication on the benefits of biometric health screenings in health risk reduction, and cycling in the Pan Mass Challenge event for 15 years with her sister and cancer survivor while raising funds for clinical research. Laramee’s extensive wellness experience is an ideal fit for WTS.

Gary Henkin, President of WTS International, said of Laramee, “We’re delighted to welcome Jenna to our corporate team in her role as Corporate Operations Director for our Spa Division. Jenna brings to us an impressive skill set in all aspects of health and wellness, customer service, and facility operations. We’re excited to welcome her to the WTS family.”

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Laramee’s role will also include assuring the company’s continued success in spa management. With her medical background and exceptional customer service experience, Laramee can set the new standard in wellness programming for WTS clients, guests, and communities.

“Joining the WTS International organization, a renowned leader in spa, fitness, and lifestyle is truly an amazing opportunity in my professional career. I’m grateful to be part of an expert team where the exchange of ideas, drive for success, and guest and client satisfaction is a daily focus. I feel I can be most impactful by adding value across WTS facilities in preventative health and wellness,” said Laramee.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International: Creating New Spa Experiences at Ocean Edge Resort

WTS International, the spa, fitness and lifestyle consultancy and management firm, is working in collaboration with Ocean Edge Resort & Golf Club to create new spa experiences for members, guests and locals at its Beach House Spa.

Located in Cape Cod, Massachusetts, the Beach House Spa at Ocean Edge has been skillfully designed to capture New England charm and combine it with urban sophistication. The variety of treatments available make it a unique offering.

Commenting on the new agreement, Kim Matheson, WTS Senior Vice President, says: “WTS International is thrilled to be collaborating with Ocean Edge Resort & Golf Club to deliver a world-class spa and retail experience. Our team of highly-trained specialists played a vital role in the pre-opening process, providing support in recruiting and training staff, creating a spa concept and philosophy, developing a treatment menu, offering marketing support, and financial forecasting and budgeting services. The Beach House Spa is a gorgeous space and we are honored to be part of the Ocean Edge Resort & Golf Club team.”

Signature treatments are inspired by the ocean, circadian rhythms and the power of the tides and combine elements of the sea with oxygen, botanicals and innovative technology.

Matheson explains, “WTS has worked to elevate the spa experience and bridge the gap between the spa and hotel. Our objective is to continue to have a successful relationship with Ocean Edge, collaborating with their team to create an exceptional spa experience and hotel packages.”

The spa also offers a curated selection of products and services to cater to guests’ needs, including an aroma journey experience, massage therapy, hair, makeup, nails and a lifestyle boutique.

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In its role providing seamless management of the spa and closer collaboration with the hotel and membership teams, WTS is also confident it will be successful in attracting the best staff to the operation.

As Matheson says, “We’re confident we’ll be the preferred spa employer on Cape Cod, because we’ll be providing ongoing training, competitive compensation and our spa will be open year round, as opposed to the many that close in the slow season.”

Ocean Edge Resort’s General Manager, Robert J Newman, says, “WTS International brings a wealth of experience in the spa industry to our resort. WTS will be collaborating closely with Ocean Edge to ensure our guests, members and the local community receive the highest level of care and customer service.”

Ocean Edge Resort & Golf Club offers two accommodation choices – The Mansion at Ocean Edge and The Villages at Ocean Edge.

The range of amenities available make Ocean Edge perfectly suited for both leisure and business travellers, as well as a perfect destination. The resort offers a large variety of activities, including a Nicklaus-designed golf course, tennis, biking, kayaking and children’s programs, as well as world class dining options.

To see more images of The Beach House Spa, visit our gallery.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International Names Catherine Warren as Corporate Operations Director, Spa Division

WTS International is thrilled to announce the appointment of Catherine Warren as Corporate Operations Director, Spa Division.

A well-known and highly regarded figure in the spa and fitness community, Warren is a frequent award winner who has been part of the WTS International family since 2010.

She was the recipient of the 2016 WTS Manager of the Year Award, as the Spa Director at Eau Spa – formerly The Ritz-Carlton, Palm Beach. Under her direction, Eau Spa received the coveted Forbes Five-Star rating for three consecutive years, making it one of only 60 spas in the world to receive this prestigious honor.

Warren was recently named as one of the ‘Top 5 Spa Influencers’ by American Spa Magazine. She’s a regular contributor to a number of beauty, spa and wellness publications, a guest expert on South Florida TV and is a regular speaker and presenter at international industry conferences.

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Warren has also acted as creative director of prominent events such as Eau Spa Mad Hatter’s Party, the Palm Beach Film Festival’s ‘Old Hollywood’ event, the Leukemia and Lymphoma Gala Kick-Off, and the Worth Avenue Yachts’ ‘Spa Yacht Hop.’

In her new position at WTS, Warren will oversee a portfolio of accounts utilizing her considerable skill-set in areas including strategy creation and implementation, resource management, brand development and the integration and management of assets.

Commenting on the appointment, Gary Henkin, President of WTS International, said, “Catherine Warren brings a wealth of experience to our firm. She truly understands the luxury spa market and will be collaborating very closely with our spa directors in her new role. I’m thrilled to have her representing our company at a corporate level.”

An alumnus of Clemson University, Warren earned a BFA in Fine Arts and as an MFA candidate at the University of Alabama, she participated in specialized fine arts studies semesters in India and Italy, as well as being a graduate of ITM in Chiang Mai, Thailand.

She has been recognised for excellence in a range of areas, including content creation and social media, training, revenue growth and management, the development of standard operating procedures, membership management, account maintenance, problem solving, and sales staff support.

Her career includes a number of high-profile positions, including vice president of health & wellness for Carillon Miami Wellness Resort, IBS spa software consultant in Richmond, Virginia, medical spa director and assistant athletic director at the Atlanta Athletic Club, and on-board spa manager with Steiner Leisure in the Hawaiian islands.

“I’m delighted to join WTS,” said Warren. “I’ve learned so much and really grown as a professional with WTS and I truly respect and appreciate the integrity, pursuit of excellence and innovation that only this company can boast. It’s such an honor to be able to work for the best in the industry. I feel such an allegiance to the entire WTS family, and there’s nowhere I would rather be.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International 2018 Trends Report

WTS International Forecasts an Exciting 2018

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I would first like to wish everyone a very happy and healthy new year. At WTS International, we are off to a flying start with many new projects throughout the US and overseas. These include new spas, fitness and wellness complexes and multi-use athletic facilities. This past year we added significant infrastructure in creating new positions, widening and diversifying our program offerings and implemented new systems to better train and support our staff. We fully expect 2018 to be a year in which WTS is continuously striving to improve in all areas related to the design, opening and operation of leisure and lifestyle facilities. We will also widen our reach to hotels and resorts, residential projects, private clubs and real estate developments throughout the world.

Below is our annual Industry Trends Report. You will find useful forecasts and trends from leading journals, organizations and publications. WTS is always striving to be a leader in the newest products, treatments, equipment and programming. I hope this might give you some inspiration and knowledge to help move your goals forward.

Of course, we are wholly dependent on our staff who represent WTS both on a corporate basis and on site. We have the finest and most experienced staff in the world, and we are grateful for their talents and knowledge. Thank you to all of our clients and to those who work with our company as we look forward to a highly successful year ahead.

GARY HENKIN, PRESIDENT

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2018 Industry Trends Report

American Spa Magazine
2018 Spa and Wellness Trend: The Rise of Regional Spa Associations
By Julie Keller Callaghan. Originally published in American Spa Magazine, December 2017

The size and scope of the spa and wellness industry is truly astounding— last reports from the Global Wellness Institute value the global wellness economy at a staggering $3.7 trillion. But what is good for tropical spas in Hawaii may not quite fly for the round-the-clock wellness approaches of a spa on the Las Vegas Strip. That’s where regional spa associations come in and are thriving like never before. Penny Kriel, chair for Washington Spa Alliance (WSA), says she thinks these regional groups give local members a sense of community that they crave.

Major Trends
American Spa Magazine Webinar – January 29, 2018

Crystal Craze
Marijuana
Environmental Protection for Skincare
Green Beauty
Animal Magnetism
Genetics Skincare
Guilt-Free Skincare
Regional Spa Associations
Hotels Without Spas Promoting Wellness
Intentional Beauty

Additional Trends
Women’s Co-working Clubs
FemTech
Women’s Empowerment
Facial Rollers

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Hotel Management Magazine
Klaus Kohlmayr, Chief Evangelist with IDeaS Revenue Solutions, believes non-room-related revenue systems will be growing this year. “Function space, spa, F&B are all areas that are still underdeveloped,” he said. “At the same time, room rates have reached a ceiling in many high-demand markets. Implementing revenue-management principles across other revenue areas will help hotels generate incremental revenues.”

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ISPA
2017 U.S. Spa Industry Study, ISPA

Survey respondents were asked to give their views on what they believe will be the next big new trend that will shape the spa industry over the next year or so. The following is a summary of their responses.

Wellness, health and fitness remained the most frequently cited trend affecting the spa industry, mentioned by almost one in three spas (32%), including 42% of respondents in the resort/hotel sector and 25% of day spas. As noted by one respondent: “Wellness continues to trend, along with more integrated spa options and programs.”

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American Council on Exercise
8 Fitness Trends for 2018
By Peter McCall. Originally published on ACE, December, 2017

2018 Will Make a Rediscovery of Functional Training
After years of high-intensity interval training reigning supreme, 2018 will make a rediscovery of functional training that emphasizes movement quality over load and intensity. Lashaun Dale, vice president for content and programming at 24 Hour Fitness who specializes in being a futurist for the fitness industry, suggests that class programming will shift toward an emphasis on what she calls “conscious movement,” as opposed to simply pushing the intensity of a workout to reach the point of exhaustion.

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American College of Sports Medicine
Worldwide Survey of Fitness Trends For 2018
By Walter R. Thompson, Ph.D., FACSM. Originally published by ACSM’s Health & Fitness Journal, November/December 2017

For 2018, HIIT is back to being ranked number 1 after falling to number 3 in 2017.

High-intensity interval training. HIIT typically involves short bursts of high-intensity exercise followed by a short period of rest or recovery and typically takes less than 30 minutes to perform (although it is not uncommon for these programs to be much longer in duration).

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Global Wellness Institute
Global Wellness Summit 2018 Global Wellness Trends Report

Each year, the Global Wellness Summit (GWS) identifies new trends that will have a meaningful impact on the $3.7 trillion wellness industry. Significantly, this is the only wellness forecast that draws from the insights of the 600-plus executives who were delegates and presenters at the 2017 Global Wellness Summit. In addition, the GWS Forecast is the sole trends report based on the perspectives of renowned economists, medical and wellness professionals, academics, and leaders across all sectors of the wellness industry.

8 Major Trends
1 Mushrooms emerge from underground: Whether “magic” or medicinal, shrooms’ superpowers come to light
2 A new era of transformative wellness travel: Circuits, sagas and epic storylines
3 Reframing the first 1,000 days: Pre-conception and paternity enter the health question
4 The wellness kitchen: Kitchens catch up with healthy eating
5 Getting our “clean air act” together: Taking personal responsibility for the air we breathe
6 Extreme wellness: Hacking our way to better brains, bodies and overall well-being
7 Wellness meets happiness: The conversation becomes more important
8 A new feminist wellness: From a surge in women-only, wellness-infused clubs and co-working spaces – to a storm of FemTech “solving” for women’s bodies

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IHRSA
2017 IHRSA Health Club Consumer Report

10 Key Findings
1 The total number of health club members and consumers as well as the penetration rate reached an all-time high in 2016
2 The under 18 and 65-plus age groups have experienced the most growth in membership
3 The average annual household income (HHI) for health club members was $80,300 in 2016
4 Members who’ve completed postgraduate studies used the club for an average of at least 113 days in 2016 and belonged to a health club for nearly 6 years
5 Consistent with historic trends, treadmills remain the No. 1 attraction at health clubs, claiming utilization by 44% of total members
6 Roughly 13% of health club consumers used a personal trainer in 2016
7 Roughly 26% of health club consumers engaged in small group training in 2016
8 Core health club members, who attended the club for at least 100 days in 2016, accounted for nearly 44% of total members
9 Average membership tenure for core members is 5.8 years, one year longer than the average for all members
10 Slightly more than one out of five members belonged to more than one club (22.1%), while one out of four consumers used more than one club (25%)

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The Spa & Wellness Center Opens at The Blake at Taos Ski Valley

WTS International (WTS), the spa, fitness, lifestyle consultancy and management firm, is celebrating the opening of the Spa and Wellness Center at The Blake at Taos Ski Valley, New Mexico, for which it provided design consulting, pre-opening services and now daily management services.

Taos Ski Valley Resort was founded by German skiing pioneer, Ernie Blake, in 1955 and was influenced by Native American culture and Spanish Colonial history. Recognizing the importance of respecting these cultures, WTS collaborated with the hotel design team to incorporate elements of local Pueblo and Navajo tribes’ identities into the new spa’s design and layout.

The property showcases a collection of original art to give a true gallery feel, while original Pueblo pottery is on display in the relaxation lounge.

Mary Lynn Mellinger, Director of Planning and Design at WTS International, said: “There’s a real sense of place at the resort. We were tasked with making suggestions for ways of integrating the rich history of the region into the look and feel of the spa and wellness center. The spa menu’s services and treatments also draw on these traditional influences.”

The spa has four treatment rooms with one functioning as a couples’ room, and a relaxation space and mixed quiet room with a water feature.

An express treatment area offers chair massage sessions for guests who need immediate support after coming off the slopes.

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Innovative treatments developed for the spa include the Intentional Aromatherapy Massage, during which guests are invited to the aroma design bar where they work with an alchemista to create a custom blend of aromatherapy oils for use during the massage.

The choice comes from the finest organic- and therapeutic-grade essential oils from Body Bliss.

The spa also offers the Earth Elements massage during which hand-carved, organic salt stones, are warmed and incorporated into the massage experience to elevate it to another level.

The Earth Elements massage was developed in partnership with Saltability.

Steven Rose, Director of Hospitality at Taos Ski Valley said: “We’re delighted to have WTS International as a collaborative partner at The Blake at Taos Ski Valley, helping us develop our wellness programming, spa treatments, products and amenities.

“The design and feel of the spa is intended to honor and recognize the many cultures that make this region unique,” added Rose.

The fitness center provides equipment to suit guests who come to the region all year round. It also includes specific pieces of equipment designed for skiers’ needs.

Susan Shanmugham, Project Designer for fitness at WTS explained: “At this facility there will be a focus on recovery, to help skiers get back to optimal performance. For example, we’ve included Normatec Pulse Recovery Systems, which are dynamic compression devices to target the muscles which skiers use and to cater for guests who are looking for additional recovery after a day on the slopes.”

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Other key pieces of equipment in the fitness center include a SkiErg, an upright machine which mimics the motion of cross-country skiing and helps build strength and endurance by working the entire body in a rhythmic motion.

EAST-related spa treatments focus on cooling and rehydration, such as the Sole Renewal, while EAST fitness programs revolve around recovery clinics for the mountain sport enthusiast.

The SOUTH is associated with water and purification, with treatments such as Yoga and The Blake Signature Massage, while the WEST is connected to fire and is the most energetic of the directions, with spa treatments and fitness programs which build vitality and energy, such as the Peloton bike workout and the hot salt stone massage.

At the heart of all treatments is the Golden Center, which nourishes and supports the other directions and represents a state of optimum balance. Spa treatments and fitness programs focus on balancing the body’s energies and include small group circuit training and sports massage.

Andrea Dubois, Senior Project Designer for spa at WTS, concluded: “We want guests to sample a piece of Native American culture, even if it’s a ritual incorporated into a treatment. Local customs are very focused on the spiritual world and healing. We want guests who come to the spa and fitness center to experience that healing process.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International Builds on Success of 2016 for an Exceptional 2017

WTS International (WTS), the spa, fitness and lifestyle consultancy and management firm, is reporting a strong forecast for 2017, following a record year in 2016.

Last year was an exceptionally busy one for WTS and saw the firm expand its position as a global leader in the industry, with the delivery of 80 design projects and 22 new spa, wellness, fitness and corporate fitness openings around the world.

With some 2,500 members of staff worldwide, a corporate team of 65 employees and an executive committee of 20 people, WTS operates in over 30 countries and currently manages over 100 sites worldwide. It’s currently overseeing design projects in locations as diverse as Dubai, Switzerland, America and India.

With every project, WTS spends time consulting with clients to fully evaluate their needs, ensuring plans are firmly based on the company’s principles of excellence in both service and performance standards. Innovation is a key priority as WTS approaches every project with the aim of being relevant and cutting edge.

Of the many projects in the pipeline for 2017, Oceana Bal Harbour, Florida, a condominium paradise with unobstructed views of the South Florida beaches, is significant for being the first building in the area to be LEED certified. WTS will manage the on-site spa and fitness facility, ensuring a five-star service to residents and guests.

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The spa and fitness facility at the brand new MGM National Harbor luxury resort on the banks of the Potomac River in Maryland features a full-service spa and salon with men’s Barber Lounge and fitness centre. WTS designed the spa concept and handled all the pre-opening and ongoing management.

WTS will also provide ongoing consulting services for the destination and day spa within Trump International Hotel Washington, DC and the Trump International Hotel & Tower in Vancouver, where guests can benefit from signature treatments, as well as full lifestyle programmes. WTS has been involved in the development of the new spa concept for Trump Hotels, and has provided design consulting services throughout the development of both properties.

Other new openings for 2017 include VERDURE, a luxury wellness facility in Amarillo, Texas, for which WTS provided design review services, including operational feasibility, interior design review, equipment sourcing and layout, together with pre-opening services such as finance reviews, staffing, organisation and training, and program development, plus on-going management.

All aspects of the facility’s operations, from its luxurious amenities, exercise equipment and resort-style pools, to its personal training services and world-class spa treatments, are designed to encourage a healthy lifestyle and wellbeing with an uncompromising commitment to service.

The development is also intended to serve as a selling point for prospective residents and a value enhancement for current residents.

Building on over 40 years of spa, leisure and lifestyle consulting and management experience, WTS’s mission is to provide exceptional services to clients, and 2017 will be no exception.

For more information, or to request high resolution images for this piece, please contact Mary Simpkins at [email protected].

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