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WTS International 2019 Trend Report

As a worldwide spa, wellness and lifestyle consulting and management company, we are consistently identifying new trends in the leisure market. We are pleased to share the following trends with you.

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1/ Medically based fitness centers will offer comprehensive health “prescriptions.”
Fitness centers will add medical staff, including exercise physiologists, physical therapists, and nutritionists, to work alongside personal trainers. After accessing a client’s health, the comprehensive care team will work together to provide medically based exercise and lifestyle regimens to promote overall wellbeing.

2/ Spas will provide holistic therapies that go way beyond facials and massages.
Spas will offer an integrative approach to reducing stress and balancing the body. Ancient treatments that are still outliers to most spa menus will become mainstream. You’ll see Ayurveda consultations, cupping, Reiki facials, crystal healing, and craniosacral therapy seamlessly incorporated into spa packages.

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3/ Pools will be transformed from splash zones to floatation therapy studios.
Floatation therapy will be used to promote relaxation and allow the mind to take a break from sensory overload. Coupled with guided meditation, floatation can help with stress, pain relief, and better sleep.

4/ Wellness retreats will focus on balancing Zen with fun.
Wellness retreats will not be about limiting yourself to yoga, spa services, and kombucha. New retreats will offer plenty of group ex but also adrenalin-pumping hikes, clean cocktails, and live music. Also, many getaways will focus on meditation, happiness, and finding purpose.

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5/ CBD oil will appear in massages and facials and be infused in everything you drink.
CBD—cannabidiol, derived from hemp plants—is one of the buzziest wellness ingredients. Although it doesn’t generate an actual buzz (CBD doesn’t contain THC), it can be used internally and externally to promote relaxation, reduce anxiety, and reduce inflammation.

6/ Recovery treatments (think deep stretching and foam rollers) will become key to boosting performance.
Off days will become as important as workout days. Structured recovery sessions can help reduce soreness, loosen tight muscles, and increase range of motion. Boutique stretch studios are opening that focus solely on manually stretching clients. Also, gyms will offer sessions with trained staff to provide active stretch therapy to help enhance recovery and fend off injuries.

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7/ Guests will expect highly personalized experiences.
Tailor-made spa experiences can include everything from tea types to a preferred aroma, music choice and customized Ayurvedic oils. Workouts will also meet individual needs and desires. Facilities need to transition from a passive location to an active space where guests can control their experiences.

8/ “Spirit” will take priority over mind and body.
The number of people suffering from anxiety and depression has increased. Wellness treatments and exercise can make a positive impact on mental health. Adding guided meditation, yoga, and therapeutic massage therapies can help people cope with stress and teach techniques to promote mental wellbeing.

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9/ Salt therapy will be used to boost the immune system and slow the aging process.
Salt therapy (or halotherapy) has many known benefits. Facilities are adding salt chambers to further relaxation, improve overall health, and improve the appearance of skin. Halotherapy is also known to counteract the exposure to pollutants and helps detoxify the lungs.

10/ Human wellness will be connected to the reduction of the carbon footprint at each facility.
People have started to connect their personal wellness to the health of the planet. With more facilities offering nature-based programs, a direct correlation between green space and how their gym or spa affects the environment is more important. Facilities that decrease their water consumption and their waste stream see it’s good for business and supports their clients’ personal wellness and sustainability goals.

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11/ Mashing work and working out.
Work-place wellness increases productivity. Companies in high-stress industries have integrated relaxing elements into the workspace, including soothing spaces, meditation apps to help disconnect at breaks, fitness club memberships, and short workouts to schedule between conference calls.

12/ Large fitness centers will act like small boutique studios.
Small classes are the trend, and big gym brands are responding. You’ll see big spaces creating small studios offering barre or cycling to cater to all kinds of clients. This approach caters to the customer rather than what was most efficient to the fitness center.

This trends report was developed by these WTS industry experts:
Katrina Morrison, Spa Director, [email protected]
Marko Dmanjanovic, General Manager, LivingWell Washington Hilton
Kim Matheson, Senior Vice President, WTS International
Henry Gudelsky, Corporate Operations Director, WTS International
Wayne Brouhard, General Manager, Millenium Family Fitness
Diane Serrano, Spa Director, Spa at Trump Waikiki
Kaitlin Novello, Activities Manager, Eau Spa
Caroline Wilmot, Spa Director, mySpa Miami
Mary Winter, Spa Director, Westin Sarasota
Marina Mitkovic, Spa Director, Lorien Hotel & Spa
Ben Batista, Spa Manager, Baccarat Hotel
Jeremy Aniciete, Fitness Director, Fitness Club at the Spa at Trump Chicago
Lisa Simmons, Spa Director, Blue Harmony Wyndham Bonnet Creek
Jenna Laramee, Corporate Operations Director, WTS International
Jamie Wolf, Corporate Operations Director, WTS International
Katie Rozinski, Spa Director, Spa at Trump Chicago
Kealy Teatum, Spa Director, Oceana Bal Harbour
Vanesa Paz, Spa Director, Eau Spa
Colleen Beck, Lifestyle Director, Affinity Community
Saige Robb, Fitness and Tennis Director, Eau Spa
Chris Griebe, Senior Vice President, WTS International
Charlotte Housego, Operations Manager, Eau Spa
Alison Colbert, Spa Director, Pallavi Luxury Spa
Stella Gustafsson, Executive Director of Spa Operations, Crystal Life Spa
Laura De La Rosa, Spa Director, Spa at Trump Doral
Katherine Brookshire, Director, Park Grove Wellness Center
Rachel Vague, Spa Manager, Sonoran Spa Westward Look Resort

For more information, or to request high resolution images for this piece, please contact us at [email protected]al.com.

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WTS International Works With Metro Development Group to Create a Slice of Paradise in Pasco County

WTS International, the spa, fitness and lifestyle consultancy and management firm, has won a contract to manage the watersports and community lifestyle programming for the Epperson Community, on behalf of Metro Development Group at America’s first Metro Lagoons by Crystal Lagoons.

Located in Wesley Chapel, Pasco County, Florida, the seven-acre, purpose-built lagoon, with its crystal clear blue waters, forms part of the Epperson master-planned community, the first ‘smart gigabit’ community in the U.S.

Epperson is part of the Pasco County Connected City Corridor, which has been built from the ground up on a framework of the fastest internet and WiFi speeds available, for the very best 21st-century live-play-work model.

The Metro Lagoons by Crystal Lagoons offers residents the opportunity to live a coastal lifestyle inland, in a development which includes private cabanas, a swim-up bar, yoga lawn and family beach.

Commenting on their work together at Epperson, Eric Wahlbeck, MD of Metro Development Group, says: “I’m very excited to be working with a trusted firm like WTS International on Metro Development’s first Metro Lagoons by Crystal Lagoons, where we’re offering a slice of paradise to residents.

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We’re collaborating toward a common vision to create a dynamic lagoon lifestyle that will bring an elevated level of luxury experiences to our resident families of the Epperson community. With over 45 years of leisure experience we couldn’t think of a better partner with which to embark on this new endeavor.”

WTS first engaged with Metro Development Group in 2016 to provide design review and programming consultation services and, earlier this year, agreed to provide pre-opening and management services for Epperson’s Metro Lagoons by Crystal Lagoons.

Describing the collaboration, WTS’ Corporate Operations Director Amy Gallogly, says: “WTS is thrilled to have been selected to pre-open and manage Metro Development’s first Metro Lagoons by Crystal Lagoons’ community. The Epperson Lagoon is a unique place and we’re delighted to be a part of this ‘first’ in the U.S.”

The facility recently held its grand opening celebration to mark the completion of the Crystal Lagoon and with global ambassador and Olympian Michael Phelps in attendance, showcased its offering to thousands of residents and guests, including swimming, kayaking, stand-up paddle-boarding and small boat sailing.

Gallogly adds, “Our newly-established partnership with Metro Development and Metro Lagoons will allow us to showcase this world-class amenity to prospective home buyers in the South Florida market. In addition to running the day-to-day operations of this 7.5 acre lagoon, our highly-skilled lifestyle team will be implementing a wide variety of events and programs that will demonstrate all that the Epperson Lagoon community has to offer.”

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International Client Wins Prestigious Gold Award for Lifestyle Program

WTS International (WTS), the spa, fitness, lifestyle consultancy and management firm, is celebrating a longstanding client’s recent accolade.

Connerton Community, a master-planned community near Tampa, Florida, has won a prestigious national Gold Award at the National Association of Home Builders’ (NAHB) National Sales and Marketing Awards gala for Best Lifestyle Program in a Community.

Known as ‘The Nationals,’ the awards honor the best in the building industry for their determination, integrity, creativity and endurance.

Extending over 4,800 acres, Connerton is Pasco County’s largest master-planned, mixed-use community, where WTS currently manages the community’s 10,000 square-foot clubhouse, Club Connerton, and its lifestyle programming.

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Commenting on the company’s involvement, WTS Corporate Operations Director Amy Gallogly said: “WTS has had a wonderful partnership with Connerton for the past 12 years. In 2007 we were engaged as design consultants and to deliver pre-opening services for Club Connerton. Once it opened in 2008 we began managing the amenity center and still operate it to this day.

“In 2017 we added management of the Welcome Center, exposing and educating prospective buyers and realtors about all that Connerton offers and the numerous benefits of this growing community.”

Connerton combines community living with life enrichment and social programs for all ages, together with the beauty of natural, protected spaces with parks and miles of nature trails and boardwalks for biking and hiking.

In addition, its clubhouse, with resort-style pool and fitness center, serves as the community’s social hub where families gather for a day of sun and splashes, or make use of the Fit & Flourish room with all the latest exercise equipment, and yoga, and other group fitness classes.

There’s also a Kidz Zone club for children and the Conner Town Café for snacks and beverages, as well as three tennis courts, a sand volleyball court and basketball court adjacent to the pool. An outdoor amphitheatre and stage for concerts, bands and watching fireworks completes the mix.

Under the guidance of WTS, Connerton offers more programs, events and activities than any other community in the area, enjoyed each day by more than 1,500 residents. As Gallogly explains: “The WTS team is comprised of a general manager, lifestyle director, welcome center manager and a large support team of camp and café attendants, group exercise instructors and personal trainers.

“We plan a variety of programs, camps and activities for all ages to enjoy. Our signature events have become yearly traditions and are enjoyed by generations of Connerton families.”

These include the ‘Noon’ Year’s Eve, a gala celebration for younger residents, Eggstravaganza, the annual Easter egg hunt and Nation Celebration, an Independence Day gathering open to the public. All these, in addition to Hometown Harvest and Winter Wonderland, are eagerly anticipated by residents year after year.

In addition, adults can enjoy weekly and monthly activities such as fitness classes, Parents Night Out, Men’s Brew & Poker Nights, Scotch and Cigar Nights, Ladies Design with Wine, Margarita Madness and Girls’ Night Out.

There are also family-specific events like the Polar Bear Plunge, Dive-in Movies, Star Party & Camp Out and Jingle Bell Rock.

At the resort-style waterpark with its big splash pool, kids can enjoy the Wiggles and Giggles fitness classes, music classes, arts and crafts events, poolside snow cones and cotton candy, Social Sandbox, Kids Fearful Factor and Lil Campers’ Summer Camp.

Connerton celebrated its hallmark event of 2017 with Operation Finally Home, a cooperative effort that awarded a deserving veteran and his family with a mortgage-free home in the community.

As Connerton resident Connie Maas attests: “One of the main reasons we moved here was because of the community lifestyle. There are monthly activities planned for residents and families and when our friends visit they are always awed by how beautiful Club Connerton is. Our grandchildren call it water world! It’s the best!”

The only leisure management team in place since Connerton’s inception, WTS provides the community with numerous opportunities to recreate, socialise and have fun. “We’ve grown smaller programs into signature events over the last 10 years with upwards of 600 resident families attending,” says Gallogly. “Our largest and most popular event is Connerton’s Nation Celebration, now in its fourth year with some 8,000 attendees last year. It works to expose the community to prospective buyers, allowing them to mingle with Connerton residents while enjoying a fireworks show, food truck rally, carnival games, DJ, mini golf, craft market, beer garden, bouncers and slides.”

Commenting on the enduring relationship between WTS and the Connerton community, Homeowners’ Association Board President of property developer The Gibbons Group, W. Stewart Gibbons, said: “Connerton contracted with WTS International over 12 years ago and our relationship has never been stronger. In our view WTS is the most professional and competent company in its field. From the bottom of the market collapse to record-setting sales in 2017, WTS has been a constant and loyal partner. Their team of professionals helps form the soul of Connerton and are beloved by our residents. We couldn’t do better.”.

For more information, or to request high resolution images for this piece, please contact us at [email protected].

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WTS International 2018 Trends Report

WTS International Forecasts an Exciting 2018

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I would first like to wish everyone a very happy and healthy new year. At WTS International, we are off to a flying start with many new projects throughout the US and overseas. These include new spas, fitness and wellness complexes and multi-use athletic facilities. This past year we added significant infrastructure in creating new positions, widening and diversifying our program offerings and implemented new systems to better train and support our staff. We fully expect 2018 to be a year in which WTS is continuously striving to improve in all areas related to the design, opening and operation of leisure and lifestyle facilities. We will also widen our reach to hotels and resorts, residential projects, private clubs and real estate developments throughout the world.

Below is our annual Industry Trends Report. You will find useful forecasts and trends from leading journals, organizations and publications. WTS is always striving to be a leader in the newest products, treatments, equipment and programming. I hope this might give you some inspiration and knowledge to help move your goals forward.

Of course, we are wholly dependent on our staff who represent WTS both on a corporate basis and on site. We have the finest and most experienced staff in the world, and we are grateful for their talents and knowledge. Thank you to all of our clients and to those who work with our company as we look forward to a highly successful year ahead.

GARY HENKIN, PRESIDENT

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2018 Industry Trends Report

American Spa Magazine
2018 Spa and Wellness Trend: The Rise of Regional Spa Associations
By Julie Keller Callaghan. Originally published in American Spa Magazine, December 2017

The size and scope of the spa and wellness industry is truly astounding— last reports from the Global Wellness Institute value the global wellness economy at a staggering $3.7 trillion. But what is good for tropical spas in Hawaii may not quite fly for the round-the-clock wellness approaches of a spa on the Las Vegas Strip. That’s where regional spa associations come in and are thriving like never before. Penny Kriel, chair for Washington Spa Alliance (WSA), says she thinks these regional groups give local members a sense of community that they crave.

Major Trends
American Spa Magazine Webinar – January 29, 2018

Crystal Craze
Marijuana
Environmental Protection for Skincare
Green Beauty
Animal Magnetism
Genetics Skincare
Guilt-Free Skincare
Regional Spa Associations
Hotels Without Spas Promoting Wellness
Intentional Beauty

Additional Trends
Women’s Co-working Clubs
FemTech
Women’s Empowerment
Facial Rollers

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Hotel Management Magazine
Klaus Kohlmayr, Chief Evangelist with IDeaS Revenue Solutions, believes non-room-related revenue systems will be growing this year. “Function space, spa, F&B are all areas that are still underdeveloped,” he said. “At the same time, room rates have reached a ceiling in many high-demand markets. Implementing revenue-management principles across other revenue areas will help hotels generate incremental revenues.”

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ISPA
2017 U.S. Spa Industry Study, ISPA

Survey respondents were asked to give their views on what they believe will be the next big new trend that will shape the spa industry over the next year or so. The following is a summary of their responses.

Wellness, health and fitness remained the most frequently cited trend affecting the spa industry, mentioned by almost one in three spas (32%), including 42% of respondents in the resort/hotel sector and 25% of day spas. As noted by one respondent: “Wellness continues to trend, along with more integrated spa options and programs.”

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American Council on Exercise
8 Fitness Trends for 2018
By Peter McCall. Originally published on ACE, December, 2017

2018 Will Make a Rediscovery of Functional Training
After years of high-intensity interval training reigning supreme, 2018 will make a rediscovery of functional training that emphasizes movement quality over load and intensity. Lashaun Dale, vice president for content and programming at 24 Hour Fitness who specializes in being a futurist for the fitness industry, suggests that class programming will shift toward an emphasis on what she calls “conscious movement,” as opposed to simply pushing the intensity of a workout to reach the point of exhaustion.

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American College of Sports Medicine
Worldwide Survey of Fitness Trends For 2018
By Walter R. Thompson, Ph.D., FACSM. Originally published by ACSM’s Health & Fitness Journal, November/December 2017

For 2018, HIIT is back to being ranked number 1 after falling to number 3 in 2017.

High-intensity interval training. HIIT typically involves short bursts of high-intensity exercise followed by a short period of rest or recovery and typically takes less than 30 minutes to perform (although it is not uncommon for these programs to be much longer in duration).

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Global Wellness Institute
Global Wellness Summit 2018 Global Wellness Trends Report

Each year, the Global Wellness Summit (GWS) identifies new trends that will have a meaningful impact on the $3.7 trillion wellness industry. Significantly, this is the only wellness forecast that draws from the insights of the 600-plus executives who were delegates and presenters at the 2017 Global Wellness Summit. In addition, the GWS Forecast is the sole trends report based on the perspectives of renowned economists, medical and wellness professionals, academics, and leaders across all sectors of the wellness industry.

8 Major Trends
1 Mushrooms emerge from underground: Whether “magic” or medicinal, shrooms’ superpowers come to light
2 A new era of transformative wellness travel: Circuits, sagas and epic storylines
3 Reframing the first 1,000 days: Pre-conception and paternity enter the health question
4 The wellness kitchen: Kitchens catch up with healthy eating
5 Getting our “clean air act” together: Taking personal responsibility for the air we breathe
6 Extreme wellness: Hacking our way to better brains, bodies and overall well-being
7 Wellness meets happiness: The conversation becomes more important
8 A new feminist wellness: From a surge in women-only, wellness-infused clubs and co-working spaces – to a storm of FemTech “solving” for women’s bodies

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IHRSA
2017 IHRSA Health Club Consumer Report

10 Key Findings
1 The total number of health club members and consumers as well as the penetration rate reached an all-time high in 2016
2 The under 18 and 65-plus age groups have experienced the most growth in membership
3 The average annual household income (HHI) for health club members was $80,300 in 2016
4 Members who’ve completed postgraduate studies used the club for an average of at least 113 days in 2016 and belonged to a health club for nearly 6 years
5 Consistent with historic trends, treadmills remain the No. 1 attraction at health clubs, claiming utilization by 44% of total members
6 Roughly 13% of health club consumers used a personal trainer in 2016
7 Roughly 26% of health club consumers engaged in small group training in 2016
8 Core health club members, who attended the club for at least 100 days in 2016, accounted for nearly 44% of total members
9 Average membership tenure for core members is 5.8 years, one year longer than the average for all members
10 Slightly more than one out of five members belonged to more than one club (22.1%), while one out of four consumers used more than one club (25%)

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WTS International Builds on Success of 2016 for an Exceptional 2017

WTS International (WTS), the spa, fitness and lifestyle consultancy and management firm, is reporting a strong forecast for 2017, following a record year in 2016.

Last year was an exceptionally busy one for WTS and saw the firm expand its position as a global leader in the industry, with the delivery of 80 design projects and 22 new spa, wellness, fitness and corporate fitness openings around the world.

With some 2,500 members of staff worldwide, a corporate team of 65 employees and an executive committee of 20 people, WTS operates in over 30 countries and currently manages over 100 sites worldwide. It’s currently overseeing design projects in locations as diverse as Dubai, Switzerland, America and India.

With every project, WTS spends time consulting with clients to fully evaluate their needs, ensuring plans are firmly based on the company’s principles of excellence in both service and performance standards. Innovation is a key priority as WTS approaches every project with the aim of being relevant and cutting edge.

Of the many projects in the pipeline for 2017, Oceana Bal Harbour, Florida, a condominium paradise with unobstructed views of the South Florida beaches, is significant for being the first building in the area to be LEED certified. WTS will manage the on-site spa and fitness facility, ensuring a five-star service to residents and guests.

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The spa and fitness facility at the brand new MGM National Harbor luxury resort on the banks of the Potomac River in Maryland features a full-service spa and salon with men’s Barber Lounge and fitness centre. WTS designed the spa concept and handled all the pre-opening and ongoing management.

WTS will also provide ongoing consulting services for the destination and day spa within Trump International Hotel Washington, DC and the Trump International Hotel & Tower in Vancouver, where guests can benefit from signature treatments, as well as full lifestyle programmes. WTS has been involved in the development of the new spa concept for Trump Hotels, and has provided design consulting services throughout the development of both properties.

Other new openings for 2017 include VERDURE, a luxury wellness facility in Amarillo, Texas, for which WTS provided design review services, including operational feasibility, interior design review, equipment sourcing and layout, together with pre-opening services such as finance reviews, staffing, organisation and training, and program development, plus on-going management.

All aspects of the facility’s operations, from its luxurious amenities, exercise equipment and resort-style pools, to its personal training services and world-class spa treatments, are designed to encourage a healthy lifestyle and wellbeing with an uncompromising commitment to service.

The development is also intended to serve as a selling point for prospective residents and a value enhancement for current residents.

Building on over 40 years of spa, leisure and lifestyle consulting and management experience, WTS’s mission is to provide exceptional services to clients, and 2017 will be no exception.

For more information, or to request high resolution images for this piece, please contact Mary Simpkins at [email protected].

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Hotel Business Design: WTS International’s Concepts are Based on Meaningful Experiences

We’re thrilled to share a feature in Hotel Business Design that showcases WTS International’s spa branding and design work for Cachet Hotels.

“After WTS International delivered a completed concept presentation, the Hong Kong-based hospitality company approved the spa brand, called cSPA. It will be developed at Cachet Deluxe’s properties throughout Greater China, Southeast Asia and the Americas. The first cSPAs will debut in Bangkok and Hangzhou, China. Designed for the affluent spa connoisseur, the cSPA concept will be rolled out worldwide following openings in Asia.”

“As WTS sought to find the right notes to hit to make this brand sing and stand out from the others, we knew it was important to truly look at Cachet Hotel Group’s target market and make it our goal to craft the experience around their expectations of luxury,” said Dubois. “In the end, it became clear that, for these guests, thoughtful luxury wasn’t about opulence, but about rich and meaningful experiences.”

Environmentally friendly features are being integrated, based on the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) standards. “Cachet Hotel Group has made it clear that each project will be planned with the conscious selection of locally-produced materials, energy-saving lighting methods and more easily maintainable finishings as the means by which each will contribute to the well-being of the environment,” said Dubois.”

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Spa Trends for 2016

WTS is thrilled to have contributed to Travelmarket’s “Six Spa Trends to Watch in 2016.”

Kim Matheson, WTS Senior Vice President contributed #3 on the list—innovative tech treatments, “We’ll see technology not only in the guest journey itself, but also the use of innovative technology in treatments and to offer such alternative modalities as chromotherapy.”

Read the full piece here.

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Natural Resources Spa Consulting Merges with WTS International

NRi (Natural Resources Spa Consulting), has announced it has merged with WTS International (WTS), the global spa consultancy and management firm.

The move expands the WTS global business base and enhances the diversity and range of services the firm has to offer.

Specializing in consulting and operational services for wellness, spa, fitness and leisure facilities worldwide, WTS’ services include feasibility studies, concept and brand development, design consulting, pre-opening and daily management.

For over twenty years, NRi founder and president, Kim Matheson, has undertaken spa consultancy work, including design and pre-opening support, for a diverse range of clients; including The Ritz-Carlton Hotel Company, Marriott International, Four Seasons Hotels and Resorts, Fairmont Hotels and Resorts and Rosewood Hotels & Resorts, as well as many other notable hospitality firms.

This business will now become part of WTS International, with Matheson appointed Senior Vice President of WTS.

Matheson said, “We have merged NRi into WTS, to create a global, cutting-edge consultancy and management firm. Our team is prepared to craft the ultimate in authentic and luxurious experiences, with a sense of place and dramatic experiential components.”

Gary Henkin, CEO of WTS International added, “Kim Matheson is a world class spa and leisure consultant, and her involvement with WTS will allow us to further expand the breadth and diversity of our services, field, both in the US and on a global basis.”

Both organizations continue to be recognized as industry leaders for their creative and innovative approach to spa / wellness facility design and operations, with recent awards to their name. The Pearl Spa at Four Seasons, Dubai, a client of NRi Consulting, recently won Best Spa Design at the Middle East Pool & Spa Awards.

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Matheson spoke about the project and the work NRi carried out for developer H-H, saying: “We were commissioned by H-H to create a unique spa. I was inspired to consider how we could make this space innovative, while upholding Four Seasons’ standards and also delivering an experiential sense of place to reflect the diversity and vibrancy of Dubai.”

WTS International was recently awarded the ISPA Innovate Award for the Herb Wall experience the firm created for Spa Evangeline at the Epicurean Hotel in Tampa, Florida. The Herb Wall has proven popular among spa guests who want aromatic herbs which are grown just a few feet away from the treatment tables and then incorporated into treatments.

“It’s a new way of customizing a guest’s treatment beyond simply choosing an aromatherapy add-on,” said Susie Hammer, WTS International vice president of spa operations, who collaborated with the WTS design team.

Commenting further on the merger with WTS, Matheson said, “Our goal is to create an unforgettable experience for each guest, resident or member. Moreover, our reputation and growth over four decades has been built on bringing together creative and distinctive concepts, unique elements in design, and operational excellence, all within designated project timeframes and budgets.”

For more information, or to request high resolution images for this piece, please contact Mary Pilch Simpkins at [email protected].

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WTS Wins 2015 ISPA Innovation Award

WTS International (WTS), the global spa consultancy and contract operator, has recently been named the recipient of a ISPA 2015 Innovative Award for Experience by the International SPA Association (ISPA).

The ISPA Innovative Awards celebrate ISPA members with creative solutions that were implemented in the last year. This year garnered the most submissions since the inception of the award. Voting by the ISPA membership determined the winners.

WTS submitted the creation and implementation of the “living wall” at Spa Evangeline, located at the Epicurean Hotel in Tampa, FL, Autograph Collection of Marriott International. Susie Hammer, WTS Vice President of Spa, said, “Our goal was to create a unique spa and culinary experience for guests given the theme of the food-focused Epicurean Hotel. A “living wall” of herbs, creating fresh air and fresh treatment ingredients, seemed like the perfect Chef-to-Treatment solution.”

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Spa Evangeline’s “Living Wall”

WTS and Spa Evangeline selected FarmHouse Fresh, a Texan food-based skincare company, whose products are 99.5% natural, to assist in the development of the “living wall” treatment protocols. This allows guests the opportunity to work with a spa sommelier to create custom products picked from fresh herbs for use in their treatment.

“Innovation is the driving force behind growth in the spa industry,” said ISPA President Lynne McNees. “Recognizing the innovation that is occurring within ISPA’s membership will encourage and inspire future ideas.”

For more information, or to request high resolution images for this piece, please contact Mary Pilch Simpkins at [email protected].

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WTS International Commissioned to Create New Luxury Spas for Cachet Hotel Group

WTS International is thrilled to announce its appointment to create a new spa concept for the Cachet Hotel Group in Asia.

The new brand will be called cSPA and developed at Cachet’s properties throughout greater China, Southeast Asia and the Americas. The first cSPAs will debut in Bangkok, Thailand and Hangzhou, China.

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cSPA Concept Images

The exclusive cSPA concept will be designed for the affluent spa connoisseur and will be rolled out worldwide following the openings in Asia.

The spas will be modern, innovative, sophisticated and will also draw on the values of the Cachet Hotel Group brand, which is designed around elegant, chic and exclusive spaces. Each spa will have a unique sense of place. Environmental features are being integrated into the design, based on LEED Standards.

In bidding for the project, WTS utilized its successful concept development process, starting with a research and data-gathering phase, followed by a concept development phase, then finally delivering a completed concept presentation to the client.

Yvonne Choi, Chief Marketing Officer at Cachet Hotel Group, said: “We think WTS’ innovative health, beauty and wellness experience is complementary to Cachet. Both companies are known for their commitment to lifestyle, service, innovation and design. Both of our customers have similar demographic and psychographic profiles. We look forward to partnering with WTS to scale this concept quickly and to establish a global footprint throughout Asia and the Americas.”

Gary Henkin, President and CEO of WTS International, said: “Our robust approach to concept development has led to the creation of a spa design which will exceed the expectations of Cachet’s discerning customers. It also has the flexibility to deliver a sense of place for local markets, while still enabling Cachet to deploy the concept globally to ensure consistency across its portfolio. Finding this balance was one of the aims at the heart of the concept development process.”

The spa design and ethos aim to inspire Cachet’s clientele to live a healthy, vibrant lifestyle by utilizing its bespoke services, tech-driven influence and exquisite service.

Andrea Dubois, Senior Project Designer at WTS, who led the project, said: “We share Cachet’s commitment to delivering an exemplary guest experience in an environment where people feel at ease, while enjoying culturally-inspired, world class treatments. Finding this balance creates an experience that is both engaging and immersive.”

The concept envisages a modern spa palace with intuitive service and captivating luxury expressed in the context of the local culture. Design will be defined by clean lines and well-appointed treatment beds. The color palette of the spas will incorporate deep grey blue, brown and a touch of gold with other accent colors counterpointed with black. The materials and textures within cSPA spaces will include large textured stone panels, with reflective- and matt-finished brass and bronze, combined with wood and glass.

Choi concluded: “cSPA as a brand will be immersive, bringing unforgettable beauty and wellness experiences to our guests and most of all, our cSPA guests will have fun!”

For more information, or to request high resolution images for this piece, please contact Mary Pilch at [email protected].

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